Legal · Shipping

Pan-India delivery,
on your schedule.

From weekly H.O.P.E. consolidated runs to on-demand replenishment — we ship certified medical supplies across India with predictable timelines and full tracking.

Last updated · May 2026

  • Standard delivery is available to 19,000+ serviceable pincodes across all states and union territories.
  • Remote or hilly regions may require 1–2 additional transit days; your dashboard shows estimated delivery dates before checkout.
  • Deliveries are made to the registered hospital or clinic address on your account — not to residential addresses unless pre-approved.
  • For new locations, update your profile delivery addresses before placing an order.

Need help?

Questions about this policy?

Our team responds within one business day. Include your hospital name and order reference for faster resolution.